Enterprise

Managing on-premise and wide-area communications is a challenging yet critical task for any enterprise regardless of size or type. With the Codespear urgent notification platform you connect to employees anytime, anywhere over any type of device, to ensure faster, easier and guaranteed notification across your organization.

Information Technology

  • Get the message out faster and more effectively by connecting to staff over any type of wired telephone, cellular phone, VoIP, pager, two-way radio, PC or Public Address system.
  • Reduce downtime costs by getting time-critical information to the right people as quickly as possible.
  • Ensure faster response times in emergency situations such as network and power outages, system failures and disaster recovery.
  • Provide redundancy across all locations without the need for expensive, specialized software.
  • Stay up and running with Automated Failover.
  • Enhance user/group security with AD/LDAP integration.

Corporate Security

  • Ensure personal and corporate safety by notifying all users with instant and clear evacuation procedures.
  • Stay alert by sending urgent BOL (Be on the Lookout) notifications to security personnel.
  • Collaborate with outside public safety agencies through interoperability between different radio systems, cellular phones, wired telephones, pagers, PCs or Public Address systems.

Human Resources

  • Quickly disseminate new procedures, guidelines and legal notices.
  • Verify and record receipt of important employee communications.
  • Conform with Federal Laws by providing updates to regulatory information.

Call Centers/Customer Service

  • Reduce operational costs by managing incoming caller queues faster and more efficiently.
  • Guarantee action by customer representatives with "Front and Center" alert notifications.
  • Easy integration with CRM systems provides automatic messages to all staff or targeted groups based on system events.
  • Ensure quick answers to customer questions through custom response features that give you faster processing times and higher levels of customer satisfaction.